FAQ

Frequently Asked Questions

General

  • What is Theraworx Protect?

    Theraworx Protect is a topical immune health system used to manage healthcare-associated risks. It can be used in a variety of applications, including ICU bathing, pre-surgical bathing, post-operative care, total-body bathing, daily urinary health, and as an enhancement to hand hygiene protocols. Non-cytotoxic and non-irritating, Theraworx Protect is safe for the stratum corneum, mucosa, face, and perineum—leaving no gaps in protection.

  • What is Theraworx Protect used for?

    Theraworx Protect is used to manage healthcare-associated risks. It can be used in a variety of applications, including ICU bathing, pre-surgical bathing, post-operative care, total-body bathing, daily urinary health, and as an enhancement to hand hygiene protocols.

  • Where can Theraworx Protect be applied?

    Theraworx Protect is a non-toxic, non-irritating solution that can be applied to multiple skin types and anywhere on the body—even the face, perineum, and mucous membranes.

  • What is the U-Pak?

    The U-Pak is our newest Theraworx Protect system clinically shown to promote daily urinary health in those suffering from recurring urinary tract infections. Get more details.

  • Is Theraworx Protect clinically shown to work?

    Yes, Theraworx Protect has been evaluated in 42 clinical studies with extensive peer review acceptance. If you are a healthcare professional and would like to inquire about our research and clinical trials regarding Theraworx Protect, please contact us.

  • How does Theraworx Protect work?

    Theraworx Protect is a topical immune health system that harnesses the power of a patient’s skin defense system to manage healthcare-associated risks.

  • What is the microbiome?

    The skin microbiome is the ecological community of commensal, symbiotic, and pathogenic microorganisms that exist within the stratum corneum.

  • What is the active ingredient in Theraworx Protect?

    Theraworx Protect is not a drug and does not have a single active ingredient that accounts for the positive results. We have a synergistic, patented formulation including 15 ingredients, designed to optimize the skin’s outer layer, which is responsible for several key protective functions.

  • What are the delivery systems available with Theraworx Protect?

    Theraworx Protect is available in a wide range of delivery systems, including spray, foam, full-body bathing cloths, and our newest application—the U-Pak, indicated to promote daily urinary health in those suffering from recurring urinary tract infections. Learn more about our product line.

  • How do I purchase Theraworx Protect?

    Check with your hospital’s group purchasing organization (GPO) or distribution partner for ordering details. Or, call 877-677-2723 to speak to your local Theraworx Protect representative.

    If you’re interested in purchasing Theraworx Protect products for household, school, and sports use, you can buy them here.

  • Can I use this as a hand sanitizer?

    Theraworx Protect advanced hygiene can be used in the same manner as hand sanitizers to support the antimicrobial barrier of the skin. What’s more, it’s safe to use on the face, too, including around the “T-zone”— the eyes, nose, and mouth.

  • Can this protect me against coronavirus?

    According to the World Health Organization, “touching your face after touching contaminated surfaces or sick people is one of the ways the coronavirus can be transmitted.” That’s because the eyes, nose, and mouth are portals for infection. Theraworx Protect provides advanced hygiene and supports the antimicrobial barrier of the skin not only for the hands but also the face—and it’s safe to use around the eyes, nose, and mouth.

    (Sources: WHO website. Rolling updates on coronavirus disease (COVID-19). https://www.who.int/emergencies/diseases/novel-coronavirus-2019/events-as-they-happen. The New York Times website. Stop touching your face! https://www.nytimes.com/2020/03/02/well/live/coronavirus-spread-transmission-face-touching-hands.html.)

U-Pak

  • Can the U-Pak prevent UTIs?

    The U-Pak can be part of a daily personal hygiene routine that supports urinary health for those suffering from recurring UTIs.

  • Can someone who gets very few or no UTIs at all use the U-Pak?

    Yes, anyone can use the U-Pak as part of a daily personal hygiene routine. The U-Pak is a clinically proven hygiene solution that can help support urinary health.

  • What is the active ingredient in the U-Pak?

    The U-Pak consists of Theraworx Protect for Daily Urinary Health foam and wipes. Our Theraworx Protect formulation does not have a single active ingredient. Instead, there are 15 safe and gentle ingredients that work together to produce the positive results patients and customers are experiencing.

  • Is the U-Pak safe?

    The U-Pak is made with Theraworx Protect, our safe and gentle formulation trusted by top hospitals to manage healthcare-associated risks. It is safe enough to use anywhere on the body, as often as needed, and is even used on the highest-risk patients in hospitals.

Hand and T-Zone Defense

  • Is Theraworx Protect safe to put inside the eyes, nose and mouth?

    Theraworx Protect is not intended for oral ingestion, and it should not be put directly in the eyes, as it may cause irritation. If eye contact does occur, rinse thoroughly with water. Our solution is, however, safe to use on the mucous membranes of the eyes, nose and mouth—mucous membranes are the tissues that line the body’s cavities and organs. So, you can safely apply Theraworx Protect around the eyes, on the eyelids, around the nose, inside the nostrils, and around the mouth.

  • How is Theraworx Protect different from soap?

    Soap is a hygiene solution that needs to be used with water and rinsed off. Theraworx Protect is a fast-absorbing, no-rinse, advanced hygiene solution. While soap has a higher pH level, which can cause dryness and affect the skin’s barrier,1,2 our product has a low-pH formulation, does not strip the skin of moisture, and supports the skin’s natural antimicrobial barrier and defensive functions.

  • How is Theraworx Protect different from hand sanitizer?

    Hand sanitizers are intended for use on just that—the hands. Theraworx Protect is safe to use on the face, and even on the T-zone (around the eyes, nose and mouth). Another big difference is how they affect the skin. Alcohol-based hand sanitizers, which have higher pH levels, can cause dryness and break down the skin’s barrier—damaging the skin’s defensive functions and increasing the risk of infection.1-3 Our product, on the other hand, has a low-pH formulation, does not strip the skin of moisture, and supports the skin’s natural antimicrobial barrier and defensive functions.

  • Does Theraworx Protect prevent or treat COVID-19?

    We cannot make any claims about preventing or treating COVID-19 specifically. But Theraworx Protect is a clinically proven hygiene solution that can be used on the hands and around the eyes, nose and mouth—the areas that leave us most vulnerable to infections, viruses, and other illnesses. Healthcare professionals can request to receive our clinical data.

  • Is Theraworx Protect safe to use on children?

    Theraworx Protect is a safe, non-toxic, gentle solution. For use on children younger than 1 year, please consult a physician.

  • Can people with sensitive skin or skin conditions use Theraworx Protect?

    Yes. Our gentle formulation is clinically proven safe for multiple skin types. However, it’s always best to check with your doctor first if you do have sensitive skin or a skin condition, just to be safe.

  • Can Theraworx Protect be used with makeup?

    Yes. Just make sure you apply Theraworx Protect first, let it dry completely, and then apply makeup.

  • Can Theraworx Protect be used with sunscreen?

    Yes. Just make sure you apply Theraworx Protect first, let it dry completely, and then apply sunscreen.

  • What is the protocol for applying Theraworx Protect?

    See our detailed protocols for applying the product to the hands and T-zone.

  • How often do I need to reapply Theraworx Protect?

    Apply the product every 4-6 hours, after washing the hands or face, or as often as needed per your facility’s policies and procedures. See our detailed protocols.

  • Can Theraworx Protect be used with personal protective equipment (PPE)?

    Yes. In fact, applying Theraworx Protect 5 minutes before putting on PPE can help avoid skin breakdown that can result from prolonged wearing of PPE. Find out more.

  • Is the new product called Theraworx Protect Advanced Hygiene for Hand & T-Zone Defense the same as the original Theraworx Protect?

    Other than the name, fragrance, and look of the product labels, the products are the same. They share the same ingredients and mechanism of action.

  • What are the ingredients in the new Theraworx Protect Advanced Hygiene for Hand & T-Zone Defense?

    Other than a different fragrance, the ingredients are the same as the original Theraworx Protect, which include: Aqua (Water), Cocamidopropyl, Betaine, Aloe Barbadensis Leaf Juice, Colloidal Silver, Tocopheryl Acetate, Glycerin, Allantoin, Beta Glucan, Citrus Paradisi (Grapefruit) Seed Extract, Lauryl Glucoside, Tetrasodium EDTA, PEG/PPG-4/12 Dimethicone, Methylparaben, Propylaparaben, Parfum (Fragrance).

  • Is the new Theraworx Protect Advanced Hygiene for Hand & T-Zone Defense made in the USA?

    Yes, it is manufactured in the USA, along with all of our other products.

  • How do you help ensure the safety of your products?

    All of our products are manufactured in the USA at an FDA-registered facility, and all products undergo a patented sterilization process.

References:

  1. The Hospitalist website. Hand washing and hand sanitizer on the skin and COVID-19 infection risk. https://www.the-hospitalist.org/hospitalist/article/219484/aesthetic-dermatology/hand-washing-and-hand-sanitizer-skin-and-covid-19. Accessed October 14, 2020.
  2. Tarun J, Susan J, Suria J, et al. Evaluation of pH of bathing soaps and shampoos for skin and hair care. Indian J Dermatol. 2014;59(5):442–444. doi: 10.4103/0019-5154.139861.
  3. Medical News Today website. Hand washing: expert advice for people with skin conditions. https://www.medicalnewstoday.com/articles/hand-washing-advice-for-people-with-skin-conditions. Accessed October 14, 2020.